Support Center

Click "LOGIN / SIGN UP" in the top-right corner of any page to open the login page.

Enter your registered Email Address and Password, then click "Sign In" to access your account.

Click "LOGIN / SIGN UP" in the top-right corner of the homepage.

On the login page, click "Sign up here" at the bottom to go to the account creation page.

Fill in your Full Name, Email Address, Customer Type, 10-digit Contact Number, Password, and Delivery Information (address, city, state, pincode).

Click "Send OTP". Check your inbox for the OTP, enter it, and click "Verify" to confirm your email.

Click "Create Account" to complete registration.

Your account is ready. Enter your email and password to log in.

Click your Profile icon (your initials) in the top-right corner.

Click "My Profile" from the dropdown menu.

Your account details are displayed: name, email, contact, address, city, state, pincode, and membership date.

Click "Edit Profile" to open the editing form.

Update your name, contact, address details, or password (requires your current password). Note: email address cannot be changed. Click "Save" to apply.

Click your Profile icon in the top-right corner.

Click "My Profile" from the dropdown menu.

Scroll to the bottom of your profile page — you'll see the Edit Profile and Delete Account buttons.

Click the red "Delete Account" button to begin deactivation.

A confirmation dialog appears. Enter your password and click "Confirm Deactivation". Your account will remain inactive for 14 days before permanent deletion — log in within that window to reactivate.

Click "Products" in the navigation bar to view the full product catalogue.

Click the Heart (♥) to add/remove from Wishlist or the Cart (🛒) to add to Cart directly from the listing.

Click "Filters" to narrow by Category, Subcategory, Brand, and Price. Click "Apply" to apply.

Click "Sort" to reorder by Name A–Z, Z–A, Price Low–High, or Price High–Low.

Click any product card to open the full product detail page.

On the Home page, scroll down to the Category and Subcategory cards. Click any to jump directly to that product listing.

On the category landing page, filter products by Brand using the brand filter panel on the side.

View complete info: images, description, sizes, price, specs, features, applications, safety info, estimated delivery, and charges.

Click Heart to add to Wishlist or Cart to add to Cart. Adjust quantity before adding.

To purchase immediately, click "Buy Now" — skips the cart and goes straight to order summary.

Click the Cart icon (🛒) in the top-right to view your cart. Click the Heart icon (♥) to view your wishlist.

In your Shopping Cart, tick the checkboxes for the items you want to purchase, then click "Proceed" to begin checkout.

In your Wishlist, click "Add to Cart" on any product to move it to your cart for purchase.

Browse to any product and open its detail page.

Select your desired size and quantity.

Click "Buy Now" to go directly to the Order Summary — skips the cart entirely.

Click the Cart icon in the top-right to open your Shopping Cart.

Tick the items you want to purchase and click "Proceed".

Review your Order Summary — product details, quantity, price, estimated delivery, and shipping charges. Click "Confirm Order".

Verify or update your Delivery Address. Confirm the pincode is serviceable and your contact number is correct. Click "Proceed to Payment".

Choose a payment method (PhonePe, Google Pay, Paytm, Net Banking & more). Review the final total and click "Proceed to Pay" to complete your order.

Click your Profile icon (showing your initials) in the top-right corner of any page.

Select "My Orders" from the dropdown to open your orders page.

You'll see Incomplete Orders (drafts still in progress) at the top, and your full Order History below — each with a status badge: Pending, Processing, Shipped, Delivered, or Cancelled.

Click the expand arrow (∨) on any order to see full details: items, address, order summary, and payment info. For draft orders, click "Continue Order" to resume checkout.

For Shipped orders, expand the card to view the "Track Your Package" section — showing the courier name, tracking number, and a direct link to track your shipment.

Go to My Orders. For eligible orders (Processing, within 24 hrs), a "Cancel" button will appear. Click it to begin.

Select a cancellation reason from the dropdown (e.g., Changed my mind, Found a better price), then click "Confirm Cancellation". Click "Keep Order" to go back.

Go to My Orders. For eligible Delivered orders, a "Return / Replace" button will appear. Click it.

Choose your action: Return (within 7 days — refund) or Replace (within 3 days — same item re-sent).

For Return: Select a reason (Damaged/Defective, Incorrect product, Quality issues, etc.), upload a product photo, and click "Submit Return".

For Replace: Select a reason (Damaged/Defective, Wrong product, Missing parts, Manufacturing defect), upload a photo, and click "Submit Replacement".

After submitting, expand the order card to view your return/replace status. Our team will contact you with next steps.

Click "Contact" in the navigation bar to reach our contact page. You can also scroll to the page footer to find our phone, email, address, and working hours.

Fill in the Enquiry Form with your Full Name, Email, Phone, Subject, and Message, then click "Send Enquiry". Alternatively, call or email us directly using the contact details shown on the page.