/* ═══════════════════════════════════════════════════════════════
   NEW ERA · SUPPORT PAGES — Shared Premium UI Kit
   ────────────────────────────────────────────────────────────────
   Used by:  Contact.cshtml  ·  FAQ.cshtml  ·  Help.cshtml
             RaiseComplaint.cshtml
   Brand:    teal #018771 · accent #2edbb6 · dark #0d2e27
   Loaded AFTER global-overrides.css for proper cascade.
═══════════════════════════════════════════════════════════════ */

:root {
    --sp-brand: #018771;
    --sp-brand-dark: #0f6b5e;
    --sp-brand-light: #2edbb6;
    --sp-brand-50: #f0fdf9;
    --sp-brand-100: #d1fae5;
    --sp-brand-200: #b4f4dd;
    --sp-danger: #dc2626;
    --sp-danger-50: #fef2f2;
    --sp-danger-100: #fee2e2;
    --sp-warn: #f59e0b;
    --sp-warn-50: #fffbeb;
    --sp-success: #16a34a;
    --sp-success-50: #f0fdf4;
    --sp-ink-900: #0f172a;
    --sp-ink-800: #1f2937;
    --sp-ink-700: #374151;
    --sp-ink-600: #4b5563;
    --sp-ink-500: #6b7280;
    --sp-ink-400: #9ca3af;
    --sp-ink-300: #d1d5db;
    --sp-ink-200: #e5e7eb;
    --sp-ink-100: #f3f4f6;
    --sp-ink-50: #fafafa;
    --sp-radius-sm: 8px;
    --sp-radius-md: 12px;
    --sp-radius-lg: 16px;
    --sp-radius-xl: 20px;
    --sp-shadow-sm: 0 1px 2px rgba(0,0,0,.04), 0 1px 3px rgba(0,0,0,.06);
    --sp-shadow-md: 0 4px 12px rgba(0,0,0,.06), 0 2px 4px rgba(0,0,0,.04);
    --sp-shadow-lg: 0 12px 28px rgba(0,0,0,.08), 0 4px 10px rgba(0,0,0,.05);
    --sp-shadow-brand: 0 8px 20px rgba(1,135,113,.25);
    --sp-t-fast: .15s ease;
    --sp-t-base: .25s cubic-bezier(.4,0,.2,1);
}

/* ═══════════════════════════════════════════════════════════════
   1 · PAGE SHELL
═══════════════════════════════════════════════════════════════ */
.sp-page {
    background: linear-gradient(180deg, #fafafa 0%, #ffffff 320px);
    min-height: 100vh;
    padding-bottom: clamp(2rem, 5vw, 4rem);
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
    color: var(--sp-ink-800);
}

.sp-wrap {
    max-width: 1280px;
    margin: 0 auto;
    padding: 0 clamp(0.75rem, 2vw, 1.5rem);
}

.sp-wrap--narrow {
    max-width: 880px;
}

.sp-wrap--mid {
    max-width: 1024px;
}

/* ═══════════════════════════════════════════════════════════════
   2 · PAGE HERO
═══════════════════════════════════════════════════════════════ */
.sp-hero {
    position: relative;
    background: linear-gradient(135deg, #018771 0%, #0d6e5c 50%, #0d2e27 100%);
    color: #fff;
    padding: clamp(1rem, 2vw, 1.5rem) clamp(1rem, 2vw, 1rem);
    border-radius: 0 0 28px 28px;
    overflow: hidden;
    margin-bottom: clamp(1.5rem, 3vw, 2.5rem);
}

    .sp-hero::before {
        content: '';
        position: absolute;
        inset: 0;
        background: radial-gradient(circle at 15% 20%, rgba(46,219,182,.18), transparent 45%), radial-gradient(circle at 85% 80%, rgba(46,219,182,.12), transparent 50%);
        pointer-events: none;
    }

.sp-hero-inner {
    position: relative;
    max-width: 880px;
    margin: 0 auto;
    text-align: center;
}

.sp-hero-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 64px;
    height: 64px;
    background: rgba(255,255,255,.12);
    border: 1px solid rgba(255,255,255,.2);
    backdrop-filter: blur(8px);
    border-radius: 50%;
    margin-bottom: 1rem;
    color: white;
    font-size: 1.5rem;
}

.sp-hero h1 {
    font-size: clamp(1.5rem, 4vw, 2.25rem);
    font-weight: 800;
    letter-spacing: -.015em;
    margin: 0 0 .5rem 0;
    color: white;
}

.sp-hero p {
    font-size: clamp(.9rem, 1.6vw, 1.05rem);
    color: rgba(255,255,255,.85);
    margin: 0;
    max-width: 600px;
    margin-left: auto;
    margin-right: auto;
    line-height: 1.5;
}

/* Trust chips inside hero */
.sp-hero-chips {
    display: flex;
    flex-wrap: wrap;
    justify-content: center;
    gap: .5rem;
    margin-top: 1.25rem;
    position: relative;
}

.sp-hero-chip {
    display: inline-flex;
    align-items: center;
    gap: .4rem;
    background: rgba(255,255,255,.12);
    border: 1px solid rgba(255,255,255,.18);
    backdrop-filter: blur(8px);
    color: #fff;
    font-size: .75rem;
    font-weight: 600;
    padding: .35rem .85rem;
    border-radius: 50px;
    letter-spacing: .02em;
}

    .sp-hero-chip i {
        color: white;
        font-size: .75rem;
    }

/* ═══════════════════════════════════════════════════════════════
   3 · CARDS
═══════════════════════════════════════════════════════════════ */
.sp-card {
    background: #fff;
    border: 1px solid var(--sp-ink-200);
    border-radius: var(--sp-radius-xl);
    box-shadow: var(--sp-shadow-md);
    overflow: hidden;
}

.sp-card-head {
    padding: 1.1rem 1.4rem;
    border-bottom: 1px solid var(--sp-ink-100);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: .75rem;
}

    .sp-card-head h2 {
        margin: 0;
        font-size: 1.05rem;
        font-weight: 800;
        color: var(--sp-ink-900);
        display: inline-flex;
        align-items: center;
        gap: .55rem;
        letter-spacing: -.01em;
    }

        .sp-card-head h2 i {
            color: var(--sp-brand);
            font-size: .95rem;
        }

.sp-card-body {
    padding: clamp(1rem, 2.5vw, 1.6rem);
}

/* Sticky aside */
.sp-sticky-aside {
    position: sticky;
    top: 90px;
}

@media (max-width: 1023px) {
    .sp-sticky-aside {
        position: static;
    }
}

/* ═══════════════════════════════════════════════════════════════
   4 · FORM FIELDS
═══════════════════════════════════════════════════════════════ */
.sp-form {
    display: grid;
    gap: 1rem;
}

.sp-grid-2 {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1rem;
}

@media (max-width: 640px) {
    .sp-grid-2 {
        grid-template-columns: 1fr;
    }
}

.sp-field {
    display: flex;
    flex-direction: column;
    gap: .35rem;
}

.sp-label {
    font-size: .78rem;
    font-weight: 700;
    color: var(--sp-ink-700);
    text-transform: uppercase;
    letter-spacing: .05em;
    display: inline-flex;
    align-items: center;
    gap: .35rem;
}

    .sp-label .sp-req {
        color: var(--sp-danger);
        font-weight: 700;
    }

    .sp-label .sp-opt {
        color: var(--sp-ink-400);
        font-weight: 500;
        text-transform: none;
        letter-spacing: 0;
        font-size: .7rem;
        margin-left: .35rem;
    }

.sp-input,
.sp-textarea,
.sp-select {
    width: 100%;
    height: 44px;
    padding: 0 .9rem;
    background: #fff;
    border: 1.5px solid var(--sp-ink-200);
    border-radius: var(--sp-radius-md);
    font-size: .9rem;
    color: var(--sp-ink-900);
    font-family: inherit;
    transition: border-color var(--sp-t-fast), box-shadow var(--sp-t-fast), background var(--sp-t-fast);
}

.sp-textarea {
    height: auto;
    padding: .75rem .9rem;
    resize: vertical;
    min-height: 110px;
    line-height: 1.5;
}

    .sp-input::placeholder,
    .sp-textarea::placeholder {
        color: var(--sp-ink-400);
    }

    .sp-input:hover,
    .sp-textarea:hover,
    .sp-select:hover {
        border-color: var(--sp-ink-300);
    }

    .sp-input:focus,
    .sp-textarea:focus,
    .sp-select:focus {
        outline: none;
        border-color: var(--sp-brand) !important;
        box-shadow: 0 0 0 3px rgba(1,135,113,.15) !important;
        background: #fff !important;
    }

.sp-select {
    appearance: none;
    background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16' fill='%236b7280'%3E%3Cpath d='M4.5 6L8 9.5 11.5 6'/%3E%3C/svg%3E");
    background-position: right .85rem center;
    background-repeat: no-repeat;
    background-size: 14px;
    padding-right: 2.2rem;
}

.sp-field--invalid .sp-input,
.sp-field--invalid .sp-textarea,
.sp-field--invalid .sp-select {
    border-color: var(--sp-danger) !important;
    background: var(--sp-danger-50);
}

.sp-hint {
    font-size: .72rem;
    color: var(--sp-ink-500);
    display: inline-flex;
    align-items: center;
    gap: .3rem;
    margin-top: .15rem;
}

.sp-error {
    font-size: .72rem;
    color: var(--sp-danger);
    font-weight: 600;
    display: none; /* JS toggles */
    align-items: center;
    gap: .3rem;
    margin-top: .15rem;
}

.sp-field--invalid .sp-error {
    display: inline-flex;
}

.sp-char-count {
    font-size: .68rem;
    color: var(--sp-ink-400);
    text-align: right;
    margin-top: .15rem;
}

    .sp-char-count.sp-char-count--warn {
        color: var(--sp-warn);
    }

    .sp-char-count.sp-char-count--danger {
        color: var(--sp-danger);
    }

/* Validation summary */
.sp-validation-summary:not(:empty) {
    background: var(--sp-danger-50);
    border: 1px solid var(--sp-danger-100);
    color: var(--sp-danger);
    border-radius: var(--sp-radius-md);
    padding: .75rem 1rem;
    font-size: .82rem;
    font-weight: 500;
}

.sp-validation-summary ul {
    margin: 0;
    padding-left: 1.1rem;
}

/* ═══════════════════════════════════════════════════════════════
   5 · BUTTONS
═══════════════════════════════════════════════════════════════ */
.sp-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    height: 46px;
    padding: 0 1.4rem;
    border: none;
    border-radius: var(--sp-radius-md);
    font-weight: 700;
    font-size: .9rem;
    letter-spacing: .02em;
    cursor: pointer;
    transition: transform var(--sp-t-fast), box-shadow var(--sp-t-base), background var(--sp-t-base);
    text-decoration: none;
    line-height: 1;
    white-space: nowrap;
}

    .sp-btn:hover {
        transform: translateY(-1px);
    }

    .sp-btn:active {
        transform: translateY(0);
    }

    .sp-btn:disabled,
    .sp-btn[aria-disabled="true"] {
        background: var(--sp-ink-200) !important;
        color: var(--sp-ink-500) !important;
        box-shadow: none !important;
        cursor: not-allowed;
        transform: none !important;
    }

.sp-btn--primary {
    background: linear-gradient(135deg, #018771, #2edbb6);
    color: #fff;
    box-shadow: var(--sp-shadow-brand);
}

    .sp-btn--primary:hover {
        background: linear-gradient(135deg, #0f6b5e, #018771);
        box-shadow: 0 10px 28px rgba(1,135,113,.4);
    }

.sp-btn--danger {
    background: linear-gradient(135deg, #dc2626, #ef4444);
    color: #fff;
    box-shadow: 0 6px 18px rgba(220,38,38,.28);
}

    .sp-btn--danger:hover {
        background: linear-gradient(135deg, #b91c1c, #dc2626);
        box-shadow: 0 10px 24px rgba(220,38,38,.4);
    }

.sp-btn--ghost {
    background: #fff;
    color: var(--sp-brand);
    border: 1.5px solid var(--sp-brand);
}

    .sp-btn--ghost:hover {
        background: var(--sp-brand-50);
    }

.sp-btn--block {
    width: 100%;
}

/* Cooldown countdown styling */
.sp-btn--cooldown {
    background: var(--sp-ink-300) !important;
    color: var(--sp-ink-700) !important;
    cursor: wait !important;
    box-shadow: none !important;
}

/* ═══════════════════════════════════════════════════════════════
   6 · CONTACT INFO TILES (right-rail in Contact page)
═══════════════════════════════════════════════════════════════ */
.sp-info-list {
    display: grid;
    gap: .75rem;
}

.sp-info-tile {
    display: flex;
    gap: .85rem;
    align-items: flex-start;
    padding: 1rem;
    background: #fff;
    border: 1px solid var(--sp-ink-200);
    border-radius: var(--sp-radius-md);
    transition: border-color var(--sp-t-base), box-shadow var(--sp-t-base), transform var(--sp-t-base);
    text-decoration: none;
    color: inherit;
}

    .sp-info-tile:hover {
        border-color: var(--sp-brand-100);
        box-shadow: var(--sp-shadow-md);
        transform: translateY(-1px);
        color: inherit;
    }

.sp-info-tile-ico {
    flex-shrink: 0;
    width: 40px;
    height: 40px;
    border-radius: var(--sp-radius-sm);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: var(--sp-brand-50);
    color: var(--sp-brand);
    font-size: 1rem;
}

.sp-info-tile-body {
    min-width: 0;
    flex: 1;
}

.sp-info-tile-label {
    font-size: .7rem;
    color: var(--sp-ink-500);
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .06em;
    margin-bottom: .25rem;
}

.sp-info-tile-value {
    font-size: .9rem;
    font-weight: 700;
    color: var(--sp-ink-900);
    word-break: break-word;
    line-height: 1.35;
}

    .sp-info-tile-value a {
        color: var(--sp-ink-900);
        text-decoration: none;
    }

        .sp-info-tile-value a:hover {
            color: var(--sp-brand);
        }

.sp-info-tile-meta {
    font-size: .78rem;
    color: var(--sp-ink-600);
    line-height: 1.5;
    margin-top: .15rem;
    word-break: break-word;
}

/* ═══════════════════════════════════════════════════════════════
   7 · TRUST STRIP
═══════════════════════════════════════════════════════════════ */
.sp-trust {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: .75rem;
    padding: 1rem 1.2rem;
    background: linear-gradient(90deg, #fafafa, #f0fdf9, #fafafa);
    border: 1px solid var(--sp-ink-200);
    border-radius: var(--sp-radius-lg);
    margin-top: 1rem;
}

.sp-trust-item {
    display: flex;
    align-items: center;
    gap: .55rem;
    font-size: .75rem;
    font-weight: 600;
    color: var(--sp-ink-700);
    line-height: 1.25;
}

    .sp-trust-item i {
        color: var(--sp-brand);
        font-size: 1rem;
        flex-shrink: 0;
    }

@media (max-width: 768px) {
    .sp-trust {
        grid-template-columns: repeat(2, 1fr);
        gap: .65rem;
        padding: .85rem;
    }

    .sp-trust-item {
        font-size: .7rem;
    }
}

/* ═══════════════════════════════════════════════════════════════
   8 · CONTACT PAGE — Split Layout
═══════════════════════════════════════════════════════════════ */
.sp-contact-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 1fr);
    gap: clamp(1rem, 2.5vw, 2rem);
    align-items: start;
}

@media (max-width: 1023px) {
    .sp-contact-grid {
        grid-template-columns: 1fr;
    }
}

.sp-form-solo {
    max-width: 700px;
    margin: 0 auto;
    width: 100%;
}

.sp-contact-form .sp-card-head {
    background: linear-gradient(135deg, #fafafa, #f0fdf9);
}

    .sp-contact-form .sp-card-head h2 i {
        color: var(--sp-brand);
    }

/* Map */
.sp-map {
    border-radius: var(--sp-radius-lg);
    overflow: hidden;
    border: 4px solid #fff;
    box-shadow: var(--sp-shadow-md);
    margin-top: 1rem;
    background: var(--sp-ink-100);
}

    .sp-map iframe {
        width: 100%;
        height: 220px;
        display: block;
        border: 0;
        filter: grayscale(35%);
        transition: filter .6s ease;
    }

    .sp-map:hover iframe {
        filter: grayscale(0);
    }

/* ═══════════════════════════════════════════════════════════════
   9 · FAQ PAGE
═══════════════════════════════════════════════════════════════ */
.sp-faq-toolbar {
    display: flex;
    flex-direction: column;
    gap: .85rem;
    margin-bottom: 1.5rem;
}

.sp-faq-search {
    position: relative;
}

    .sp-faq-search i {
        position: absolute;
        left: 1rem;
        top: 50%;
        transform: translateY(-50%);
        color: var(--sp-ink-400);
        font-size: .9rem;
        pointer-events: none;
    }

    .sp-faq-search input {
        width: 100%;
        height: 50px;
        padding: 0 3rem 0 2.6rem;
        border: 1.5px solid var(--sp-ink-200);
        border-radius: var(--sp-radius-lg);
        background: #fff;
        font-size: .95rem;
        color: var(--sp-ink-900);
        box-shadow: var(--sp-shadow-sm);
        transition: border-color var(--sp-t-fast), box-shadow var(--sp-t-fast);
    }

        .sp-faq-search input:focus {
            outline: none;
            border-color: var(--sp-brand);
            box-shadow: 0 0 0 3px rgba(1,135,113,.12);
        }

.sp-faq-search-clear {
    position: absolute;
    right: .75rem;
    top: 50%;
    transform: translateY(-50%);
    width: 28px;
    height: 28px;
    border-radius: 50%;
    background: var(--sp-ink-100);
    color: var(--sp-ink-600);
    border: none;
    cursor: pointer;
    display: none;
    align-items: center;
    justify-content: center;
    font-size: .7rem;
    line-height: 1;
    padding: 0;
}

    .sp-faq-search-clear.is-visible {
        display: flex;
    }

    .sp-faq-search-clear i {
        position: static;
        transform: none;
        pointer-events: none;
        line-height: 1;
        font-size: .7rem;
        color: inherit;
    }

    .sp-faq-search-clear:hover {
        background: var(--sp-ink-200);
        color: var(--sp-ink-900);
    }

.sp-faq-chips {
    display: flex;
    flex-wrap: wrap;
    gap: .45rem;
}

.sp-faq-chip {
    display: inline-flex;
    align-items: center;
    gap: .35rem;
    padding: .4rem .85rem;
    background: #fff;
    border: 1.5px solid var(--sp-ink-200);
    border-radius: 50px;
    color: var(--sp-ink-700);
    font-size: .78rem;
    font-weight: 600;
    cursor: pointer;
    transition: all var(--sp-t-fast);
    white-space: nowrap;
}

    .sp-faq-chip:hover {
        border-color: var(--sp-brand);
        color: var(--sp-brand);
        background: var(--sp-brand-50);
    }

    .sp-faq-chip.is-active {
        background: var(--sp-brand);
        color: #fff;
        border-color: var(--sp-brand);
        box-shadow: var(--sp-shadow-brand);
    }

.sp-faq-chip-count {
    background: rgba(0,0,0,.08);
    border-radius: 50px;
    padding: 0 .45rem;
    font-size: .7rem;
    font-weight: 700;
}

.sp-faq-chip.is-active .sp-faq-chip-count {
    background: rgba(255,255,255,.25);
}

.sp-faq-group {
    background: #fff;
    border: 1px solid var(--sp-ink-200);
    border-radius: var(--sp-radius-lg);
    box-shadow: var(--sp-shadow-sm);
    overflow: hidden;
    margin-bottom: 1rem;
    transition: opacity var(--sp-t-base);
}

.sp-faq-group--hidden {
    display: none;
}

.sp-faq-group-head {
    padding: .85rem 1.25rem;
    background: linear-gradient(135deg, var(--sp-brand-50), #ecfdf5);
    border-bottom: 1px solid var(--sp-brand-100);
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: .5rem;
}

    .sp-faq-group-head h3 {
        margin: 0;
        font-size: .82rem;
        font-weight: 800;
        color: var(--sp-brand-dark);
        text-transform: uppercase;
        letter-spacing: .07em;
    }

.sp-faq-group-count {
    font-size: .7rem;
    font-weight: 700;
    color: var(--sp-brand);
    background: #fff;
    padding: .15rem .55rem;
    border-radius: 50px;
    border: 1px solid var(--sp-brand-100);
}

.sp-faq-item {
    border-bottom: 1px solid var(--sp-ink-100);
}

    .sp-faq-item:last-child {
        border-bottom: none;
    }

.sp-faq-item--hidden {
    display: none;
}

.sp-faq-q {
    width: 100%;
    background: transparent;
    border: none;
    padding: 1rem 1.25rem;
    text-align: left;
    cursor: pointer;
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    font-size: .92rem;
    font-weight: 600;
    color: var(--sp-ink-900);
    line-height: 1.4;
    transition: background var(--sp-t-fast);
}

    .sp-faq-q:hover {
        background: var(--sp-ink-50);
    }

    .sp-faq-q:focus-visible {
        outline: 2px solid var(--sp-brand);
        outline-offset: -2px;
    }

.sp-faq-q-icon {
    flex-shrink: 0;
    width: 24px;
    height: 24px;
    border-radius: 50%;
    background: var(--sp-brand-50);
    color: var(--sp-brand);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    transition: transform var(--sp-t-base);
    font-size: .7rem;
    margin-top: .15rem;
}

.sp-faq-item.is-open .sp-faq-q-icon {
    transform: rotate(180deg);
}

.sp-faq-item.is-open .sp-faq-q {
    background: var(--sp-brand-50);
    color: var(--sp-brand-dark);
}

.sp-faq-a {
    padding: 0 1.25rem 1rem 1.25rem;
    font-size: .88rem;
    line-height: 1.65;
    color: var(--sp-ink-700);
    display: none;
}

.sp-faq-item.is-open .sp-faq-a {
    display: block;
}

.sp-faq-a p {
    margin: 0 0 .5rem 0;
}

    .sp-faq-a p:last-child {
        margin-bottom: 0;
    }

.sp-faq-a a {
    color: var(--sp-brand);
    font-weight: 600;
}

.sp-faq-a mark {
    background: #fef3c7;
    color: inherit;
    padding: 0 .15rem;
    border-radius: 3px;
}

.sp-faq-empty {
    background: #fff;
    border: 1.5px dashed var(--sp-ink-300);
    border-radius: var(--sp-radius-lg);
    padding: 2.5rem 1.5rem;
    text-align: center;
    color: var(--sp-ink-500);
    display: none;
}

    .sp-faq-empty.is-visible {
        display: block;
    }

    .sp-faq-empty i {
        color: var(--sp-ink-400);
        font-size: 2rem;
        margin-bottom: .75rem;
        display: block;
    }

    .sp-faq-empty h4 {
        margin: 0 0 .35rem 0;
        font-size: 1rem;
        color: var(--sp-ink-800);
    }

/* ═══════════════════════════════════════════════════════════════
   10 · COMPLAINT PAGE — Priority + Photo grid + Cards
═══════════════════════════════════════════════════════════════ */
.sp-priority-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: .5rem;
}

@media (max-width: 480px) {
    .sp-priority-grid {
        grid-template-columns: 1fr 1fr;
    }
}

.sp-priority-opt {
    position: relative;
    display: block;
    cursor: pointer;
}

    .sp-priority-opt input {
        position: absolute;
        opacity: 0;
        pointer-events: none;
    }

.sp-priority-opt-card {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: .3rem;
    padding: .65rem .5rem;
    background: #fff;
    border: 1.5px solid var(--sp-ink-200);
    border-radius: var(--sp-radius-md);
    text-align: center;
    transition: all var(--sp-t-fast);
}

    .sp-priority-opt-card i {
        font-size: 1rem;
        margin-bottom: .15rem;
    }

    .sp-priority-opt-card span {
        font-size: .72rem;
        font-weight: 700;
        color: var(--sp-ink-700);
        text-transform: uppercase;
        letter-spacing: .04em;
    }

.sp-priority-opt:hover .sp-priority-opt-card {
    border-color: var(--sp-ink-300);
}

.sp-priority-opt input:checked + .sp-priority-opt-card {
    border-width: 2px;
    transform: translateY(-1px);
    box-shadow: var(--sp-shadow-sm);
}

.sp-priority-opt[data-level="low"] .sp-priority-opt-card i {
    color: var(--sp-success);
}

.sp-priority-opt[data-level="medium"] .sp-priority-opt-card i {
    color: var(--sp-brand);
}

.sp-priority-opt[data-level="high"] .sp-priority-opt-card i {
    color: var(--sp-warn);
}

.sp-priority-opt[data-level="urgent"] .sp-priority-opt-card i {
    color: var(--sp-danger);
}

.sp-priority-opt[data-level="low"] input:checked + .sp-priority-opt-card {
    border-color: var(--sp-success);
    background: var(--sp-success-50);
}

.sp-priority-opt[data-level="medium"] input:checked + .sp-priority-opt-card {
    border-color: var(--sp-brand);
    background: var(--sp-brand-50);
}

.sp-priority-opt[data-level="high"] input:checked + .sp-priority-opt-card {
    border-color: var(--sp-warn);
    background: var(--sp-warn-50);
}

.sp-priority-opt[data-level="urgent"] input:checked + .sp-priority-opt-card {
    border-color: var(--sp-danger);
    background: var(--sp-danger-50);
}

/* Photo / video upload tiles */
.sp-upload-grid {
    display: flex;
    flex-wrap: wrap;
    gap: .65rem;
}

.sp-upload-tile {
    position: relative;
    width: 96px;
    height: 96px;
    border: 2px dashed var(--sp-ink-300);
    border-radius: var(--sp-radius-md);
    background: var(--sp-ink-50);
    overflow: hidden;
    cursor: pointer;
    transition: all var(--sp-t-fast);
}

    .sp-upload-tile:hover {
        border-color: var(--sp-brand);
        background: var(--sp-brand-50);
    }

    .sp-upload-tile.has-file {
        border-style: solid;
        border-color: var(--sp-brand);
    }

.sp-upload-placeholder {
    position: absolute;
    inset: 0;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: .3rem;
    color: var(--sp-ink-400);
    pointer-events: none;
}

    .sp-upload-placeholder i {
        font-size: 1.15rem;
    }

    .sp-upload-placeholder span {
        font-size: .65rem;
        font-weight: 600;
    }

.sp-upload-tile:hover .sp-upload-placeholder {
    color: var(--sp-brand);
}

.sp-upload-preview {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: none;
}

    .sp-upload-preview.is-visible {
        display: block;
    }

.sp-upload-remove {
    position: absolute;
    top: 4px;
    right: 4px;
    width: 22px;
    height: 22px;
    border-radius: 50%;
    background: var(--sp-danger);
    color: #fff;
    border: none;
    cursor: pointer;
    display: none;
    align-items: center;
    justify-content: center;
    font-size: .65rem;
    z-index: 2;
    box-shadow: 0 2px 6px rgba(0,0,0,.25);
}

    .sp-upload-remove.is-visible {
        display: inline-flex;
    }

/* Captcha row */
.sp-captcha-row {
    display: flex;
    align-items: flex-end;
    gap: 1rem;
    flex-wrap: wrap;
}

    .sp-captcha-row .sp-field {
        flex: 1;
        min-width: 200px;
    }

    .sp-captcha-row .sp-input {
        max-width: 120px;
        text-align: center;
        font-weight: 700;
    }

.sp-captcha-q {
    font-weight: 800;
    color: var(--sp-brand);
    background: var(--sp-brand-50);
    padding: .15rem .55rem;
    border-radius: 6px;
    font-variant-numeric: tabular-nums;
}

/* Complaint history list */
.sp-history-card {
    padding: 1rem 1.25rem;
    cursor: pointer;
    transition: background var(--sp-t-fast);
    border-bottom: 1px solid var(--sp-ink-100);
}

    .sp-history-card:hover {
        background: var(--sp-ink-50);
    }

    .sp-history-card:last-child {
        border-bottom: none;
    }

.sp-history-row {
    display: flex;
    align-items: center;
    gap: .85rem;
}

.sp-history-date {
    flex-shrink: 0;
    text-align: center;
    min-width: 56px;
    background: var(--sp-ink-50);
    border: 1px solid var(--sp-ink-200);
    border-radius: var(--sp-radius-sm);
    padding: .35rem .25rem;
    line-height: 1.1;
}

.sp-history-date-day {
    font-size: 1.05rem;
    font-weight: 800;
    color: var(--sp-ink-900);
}

.sp-history-date-mon {
    font-size: .62rem;
    font-weight: 700;
    color: var(--sp-ink-500);
    text-transform: uppercase;
    letter-spacing: .06em;
}

.sp-history-body {
    min-width: 0;
    flex: 1;
}

.sp-history-cat {
    font-size: .85rem;
    font-weight: 700;
    color: var(--sp-ink-900);
    margin-bottom: .15rem;
    line-height: 1.3;
}

.sp-history-meta {
    display: flex;
    flex-wrap: wrap;
    gap: .35rem;
    align-items: center;
}

.sp-pill {
    display: inline-flex;
    align-items: center;
    gap: .25rem;
    padding: .15rem .55rem;
    border-radius: 50px;
    font-size: .68rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .04em;
    border: 1px solid transparent;
}

    .sp-pill i {
        font-size: .55rem;
    }

.sp-pill--resolved {
    background: var(--sp-success-50);
    color: var(--sp-success);
    border-color: #bbf7d0;
}

.sp-pill--pending {
    background: var(--sp-warn-50);
    color: #b45309;
    border-color: #fde68a;
}

.sp-pill--prio-low {
    background: var(--sp-success-50);
    color: var(--sp-success);
    border-color: #bbf7d0;
}

.sp-pill--prio-medium {
    background: var(--sp-brand-50);
    color: var(--sp-brand);
    border-color: var(--sp-brand-100);
}

.sp-pill--prio-high {
    background: var(--sp-warn-50);
    color: #b45309;
    border-color: #fde68a;
}

.sp-pill--prio-urgent {
    background: var(--sp-danger-50);
    color: var(--sp-danger);
    border-color: #fecaca;
}

.sp-history-chev {
    flex-shrink: 0;
    color: var(--sp-ink-400);
    transition: transform var(--sp-t-base);
}

.sp-history-card.is-open .sp-history-chev {
    transform: rotate(180deg);
}

.sp-history-details {
    padding: 0 1.25rem 1.25rem;
    background: var(--sp-ink-50);
    border-bottom: 1px solid var(--sp-ink-100);
    display: none;
}

.sp-history-card.is-open + .sp-history-details {
    display: block;
    padding-top: 1rem;
}

/* ═══════════════════════════════════════════════════════════════
   11 · HELP PAGE — Search & quick chips (additive)
═══════════════════════════════════════════════════════════════ */
.sp-help-toolbar {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    margin-bottom: 2rem;
}

.sp-help-quick-chips {
    display: flex;
    flex-wrap: wrap;
    gap: .5rem;
    justify-content: center;
}

    .sp-help-quick-chips .sp-help-chip {
        display: inline-flex;
        align-items: center;
        gap: .4rem;
        background: #fff;
        border: 1.5px solid var(--sp-ink-200);
        color: var(--sp-ink-700);
        padding: .5rem 1rem;
        border-radius: 50px;
        font-size: .8rem;
        font-weight: 600;
        cursor: pointer;
        transition: all var(--sp-t-fast);
        text-decoration: none;
    }

        .sp-help-quick-chips .sp-help-chip i {
            color: var(--sp-brand);
        }

        .sp-help-quick-chips .sp-help-chip:hover {
            border-color: var(--sp-brand);
            color: var(--sp-brand);
            background: var(--sp-brand-50);
            transform: translateY(-1px);
        }

/* ═══════════════════════════════════════════════════════════════
   12 · TOAST / FLASH MESSAGE
═══════════════════════════════════════════════════════════════ */
.sp-flash {
    background: linear-gradient(135deg, var(--sp-success-50), #ecfdf5);
    border: 1px solid #bbf7d0;
    border-left: 4px solid var(--sp-success);
    color: #166534;
    border-radius: var(--sp-radius-md);
    padding: 1rem 1.2rem;
    font-size: .9rem;
    font-weight: 600;
    margin-bottom: 1.25rem;
    display: flex;
    align-items: center;
    gap: .65rem;
    animation: spFadeSlide .4s ease both;
}

    .sp-flash i {
        color: var(--sp-success);
        font-size: 1.05rem;
    }

.sp-flash-icon {
    flex-shrink: 0;
    margin-top: 2px;
}

.sp-flash-body {
    display: flex;
    flex-direction: column;
    gap: .45rem;
}

.sp-flash-links {
    display: flex;
    gap: .5rem;
    flex-wrap: wrap;
    margin-top: .15rem;
}

.sp-flash-link {
    display: inline-flex;
    align-items: center;
    gap: .35rem;
    padding: .25rem .75rem;
    background: rgba(22,163,74,.10);
    border: 1px solid rgba(22,163,74,.30);
    border-radius: 999px;
    color: #166534;
    font-size: .8rem;
    font-weight: 700;
    text-decoration: none;
    transition: background var(--sp-t-fast), border-color var(--sp-t-fast);
}

    .sp-flash-link:hover {
        background: rgba(22,163,74,.18);
        border-color: rgba(22,163,74,.50);
        color: #14532d;
    }

    .sp-flash-link i {
        font-size: .75rem;
        color: var(--sp-success);
    }

@keyframes spFadeSlide {
    from {
        opacity: 0;
        transform: translateY(-8px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* ═══════════════════════════════════════════════════════════════
   13 · ACCESSIBILITY & MOTION PREFS
═══════════════════════════════════════════════════════════════ */
.sp-page :focus-visible {
    outline: 2px solid var(--sp-brand);
    outline-offset: 2px;
    border-radius: 4px;
}

@media (prefers-reduced-motion: reduce) {
    .sp-page *,
    .sp-page *::before,
    .sp-page *::after {
        animation-duration: .01ms !important;
        animation-iteration-count: 1 !important;
        transition-duration: .01ms !important;
    }
}

/* Mobile breathing room */
@media (max-width: 640px) {
    .sp-card-head {
        padding: .9rem 1rem;
    }

    .sp-card-body {
        padding: 1rem;
    }

    .sp-info-tile {
        padding: .85rem;
    }
}

/* ═══════════════════════════════════════════════════════════════
   14 · SUPPORT CENTER — Tab Navigation & Sections
═══════════════════════════════════════════════════════════════ */
.sc-tab-nav {
    position: sticky;
    top: 64px;
    z-index: 90;
    background: #fff;
    border-bottom: 2px solid var(--sp-ink-100);
    display: flex;
    justify-content: center;
    box-shadow: 0 2px 10px rgba(0,0,0,.05);
}

.sc-tab {
    padding: .875rem 1.5rem;
    font-size: .875rem;
    font-weight: 700;
    color: var(--sp-ink-500);
    border: none;
    background: transparent;
    cursor: pointer;
    border-bottom: 3px solid transparent;
    margin-bottom: -2px;
    transition: color var(--sp-t-base), background var(--sp-t-base), border-color var(--sp-t-base);
    display: inline-flex;
    align-items: center;
    gap: .4rem;
    white-space: nowrap;
    letter-spacing: .01em;
}

    .sc-tab i { font-size: .78rem; }

    .sc-tab.is-active {
        color: var(--sp-brand);
        border-bottom-color: var(--sp-brand);
    }

    .sc-tab:hover {
        color: var(--sp-brand);
        background: var(--sp-brand-50);
    }

.sc-section {
    display: none;
    padding-top: clamp(1.5rem, 3vw, 2.5rem);
    padding-bottom: clamp(1.5rem, 3vw, 2.5rem);
}

    .sc-section.is-active {
        display: block;
    }

/* ── Text-only Step (replaces image step cards) ── */
.sc-steps-list {
    display: flex;
    flex-direction: column;
    gap: .5rem;
    margin: .85rem 0 1rem;
}

.sc-step {
    display: flex;
    align-items: flex-start;
    gap: .75rem;
    padding: .65rem .875rem;
    background: #fafafa;
    border: 1px solid var(--sp-ink-100);
    border-radius: var(--sp-radius-md);
    transition: background var(--sp-t-fast);
}

    .sc-step:hover {
        background: var(--sp-brand-50);
        border-color: var(--sp-brand-100);
    }

.sc-step-n {
    flex-shrink: 0;
    width: 26px;
    height: 26px;
    border-radius: 50%;
    background: linear-gradient(135deg, #018771, #2edbb6);
    color: #fff;
    font-size: .7rem;
    font-weight: 800;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    margin-top: .1rem;
}

.sc-step-txt {
    font-size: .875rem;
    color: var(--sp-ink-700);
    line-height: 1.6;
    margin: 0;
}

/* Tab scroll on mobile */
@media (max-width: 640px) {
    .sc-tab-nav {
        justify-content: flex-start;
        overflow-x: auto;
        -webkit-overflow-scrolling: touch;
        top: 56px;
    }

        .sc-tab-nav::-webkit-scrollbar { display: none; }

    .sc-tab {
        padding: .75rem 1rem;
        font-size: .78rem;
        flex-shrink: 0;
    }
}

/* ═══════════════════════════════════════════════════════
   § 15 HELP CENTER — REDESIGNED (.hc-*) COMPONENTS
════════════════════════════════════════════════════════ */

/* ── Wrap variant ── */
.sp-wrap--help {
    max-width: 1100px;
}

/* ── Tab count badge ── */
.sc-tab-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 20px;
    height: 20px;
    padding: 0 6px;
    border-radius: 9999px;
    background: rgba(255,255,255,.25);
    font-size: .65rem;
    font-weight: 700;
    margin-left: 5px;
    vertical-align: middle;
}

.sc-tab.is-active .sc-tab-badge {
    background: rgba(1,135,113,.15);
    color: #018771;
}

/* ── Section intro row ── */
.hc-section-intro {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 16px;
    margin-bottom: 32px;
    padding: 22px 28px;
    background: linear-gradient(135deg, #f0fdf9 0%, #e6fbf7 100%);
    border-radius: 20px;
    border: 1px solid #ccfbf1;
}

.hc-section-intro-text h2 {
    font-size: 1.1rem;
    font-weight: 700;
    color: #0f172a;
    margin: 0 0 4px;
}

.hc-section-intro-text p {
    font-size: .82rem;
    color: #64748b;
    margin: 0;
}

.hc-section-intro-actions {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

/* ── Action chips ── */
.hc-action-chip {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 16px;
    border-radius: 9999px;
    font-size: .8rem;
    font-weight: 600;
    background: #fff;
    border: 1.5px solid #e2e8f0;
    color: #374151;
    cursor: pointer;
    text-decoration: none;
    transition: all .18s;
    white-space: nowrap;
    line-height: 1;
}

.hc-action-chip:hover {
    background: #f0fdf9;
    border-color: #018771;
    color: #018771;
    text-decoration: none;
}

/* ── Guide grid wrapper ── */
.hc-guide-grid-wrap {
    display: flex;
    flex-direction: column;
    gap: 36px;
    margin-bottom: 44px;
}

/* ── Guide group headers ── */
.hc-guide-group-header {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 16px;
}

.hc-guide-group-header::after {
    content: '';
    flex: 1;
    height: 1px;
    background: #e5e7eb;
}

.hc-guide-group-header > span {
    font-size: .78rem;
    font-weight: 700;
    color: #6b7280;
    text-transform: uppercase;
    letter-spacing: .08em;
    white-space: nowrap;
}

.hc-guide-group-icon {
    width: 34px;
    height: 34px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: .85rem;
    flex-shrink: 0;
    background: #f1f5f9;
    color: #64748b;
}

/* Group + card icon color themes via data-color */
.hc-guide-group[data-color="blue"]  .hc-guide-group-icon { background: #eff6ff; color: #1d4ed8; }
.hc-guide-group[data-color="teal"]  .hc-guide-group-icon { background: #f0fdf9; color: #018771; }
.hc-guide-group[data-color="green"] .hc-guide-group-icon { background: #f0fdf4; color: #16a34a; }
.hc-guide-group[data-color="amber"] .hc-guide-group-icon { background: #fffbeb; color: #d97706; }

.hc-guide-group[data-color="blue"]  .gbc-icon { background: #eff6ff; color: #1d4ed8; }
.hc-guide-group[data-color="teal"]  .gbc-icon { background: #f0fdf9; color: #018771; }
.hc-guide-group[data-color="green"] .gbc-icon { background: #f0fdf4; color: #16a34a; }
.hc-guide-group[data-color="amber"] .gbc-icon { background: #fffbeb; color: #d97706; }

.hc-guide-group[data-color="blue"]  .hc-acc-icon { background: #eff6ff; color: #1d4ed8; }
.hc-guide-group[data-color="teal"]  .hc-acc-icon { background: #f0fdf9; color: #018771; }
.hc-guide-group[data-color="green"] .hc-acc-icon { background: #f0fdf4; color: #16a34a; }
.hc-guide-group[data-color="amber"] .hc-acc-icon { background: #fffbeb; color: #d97706; }

/* ── Contact strip ── */
.hc-contact-strip {
    margin-top: 48px;
    padding: 28px 32px;
    background: #f8fafc;
    border: 1px solid #e2e8f0;
    border-radius: 20px;
}

.hc-contact-strip-header {
    margin-bottom: 20px;
}

.hc-contact-strip-header h3 {
    font-size: 1rem;
    font-weight: 700;
    color: #0f172a;
    margin: 0 0 4px;
}

.hc-contact-strip-header p {
    font-size: .82rem;
    color: #64748b;
    margin: 0;
}

.hc-contact-strip-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 12px;
}

.hc-contact-link {
    display: flex;
    align-items: center;
    gap: 14px;
    padding: 16px 18px;
    background: #fff;
    border: 1.5px solid #e2e8f0;
    border-radius: 14px;
    text-decoration: none;
    color: inherit;
    cursor: pointer;
    transition: all .18s;
    font-family: inherit;
    text-align: left;
}

.hc-contact-link:hover {
    border-color: #018771;
    box-shadow: 0 4px 16px rgba(1,135,113,.1);
    text-decoration: none;
    color: inherit;
}

.hc-contact-icon {
    width: 44px;
    height: 44px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1rem;
    flex-shrink: 0;
}

.hc-contact-icon--teal { background: #f0fdf9; color: #018771; }
.hc-contact-icon--blue { background: #eff6ff; color: #1d4ed8; }
.hc-contact-icon--red  { background: #fef2f2; color: #dc2626; }

.hc-contact-info {
    display: flex;
    flex-direction: column;
    gap: 2px;
    min-width: 0;
}

.hc-contact-label {
    font-size: .72rem;
    font-weight: 600;
    color: #9ca3af;
    text-transform: uppercase;
    letter-spacing: .06em;
}

.hc-contact-value {
    font-size: .85rem;
    font-weight: 600;
    color: #111827;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* ── "Still have questions?" card ── */
.hc-shq-card {
    margin-top: 40px;
    padding: 32px 28px;
    background: linear-gradient(135deg, #f8fafc 0%, #f0fdf9 100%);
    border: 1px solid #e2e8f0;
    border-radius: 20px;
    text-align: center;
}

.hc-shq-icon {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    background: linear-gradient(135deg, #018771, #2edbb6);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.2rem;
    color: #fff;
    margin: 0 auto 16px;
}

.hc-shq-card h3 {
    font-size: 1.05rem;
    font-weight: 700;
    color: #0f172a;
    margin: 0 0 8px;
}

.hc-shq-card p {
    font-size: .85rem;
    color: #64748b;
    margin: 0 0 20px;
}

.hc-shq-actions {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    flex-wrap: wrap;
}

/* ── Video upload row ── */
.hc-video-row {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

/* ── Complaint history panel ── */
.hc-history-panel {
    max-height: 70vh;
    overflow-y: auto;
}

    .hc-history-panel::-webkit-scrollbar { width: 4px; }
    .hc-history-panel::-webkit-scrollbar-thumb { background: #e2e8f0; border-radius: 4px; }

/* ── History expanded details ── */
.hc-history-msg {
    margin-bottom: 12px;
}

.hc-history-msg-label {
    font-size: .72rem;
    font-weight: 700;
    color: #9ca3af;
    text-transform: uppercase;
    letter-spacing: .06em;
    margin-bottom: 6px;
}

.hc-history-msg-text {
    font-size: .83rem;
    color: #374151;
    line-height: 1.6;
    margin: 0;
    white-space: pre-wrap;
    word-break: break-word;
}

.hc-history-section {
    margin-top: 12px;
}

.hc-history-photos-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 6px;
    margin-top: 6px;
}

.hc-history-photo-link {
    display: block;
    border-radius: 8px;
    overflow: hidden;
    border: 1px solid #e5e7eb;
    aspect-ratio: 1;
}

    .hc-history-photo-link img {
        width: 100%;
        height: 100%;
        object-fit: cover;
        display: block;
        transition: opacity .15s;
    }

    .hc-history-photo-link:hover img { opacity: .85; }

.hc-history-video {
    width: 100%;
    border-radius: 10px;
    margin-top: 6px;
    max-height: 200px;
    background: #000;
    display: block;
}

.hc-history-status {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 10px 14px;
    border-radius: 10px;
    font-size: .8rem;
    font-weight: 600;
    margin-top: 12px;
}

.hc-history-status--resolved {
    background: #f0fdf4;
    color: #166534;
    border: 1px solid #bbf7d0;
}

.hc-history-status--pending {
    background: #fffbeb;
    color: #92400e;
    border: 1px solid #fde68a;
}

/* ── Order ID pill ── */
.hc-pill-order {
    background: #f8fafc !important;
    color: #64748b !important;
    border: 1px solid #e2e8f0 !important;
}

/* ── "What happens next?" card ── */
.hc-next-card {
    margin-top: 32px;
}

.hc-next-steps-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 16px;
    margin-bottom: 24px;
}

.hc-next-step {
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    gap: 10px;
}

.hc-next-step-num {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.1rem;
    font-weight: 800;
    flex-shrink: 0;
}

.hc-next-step-body {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.hc-next-step-title {
    font-size: .85rem;
    font-weight: 700;
    color: #0f172a;
}

.hc-next-step-desc {
    font-size: .78rem;
    color: #64748b;
    line-height: 1.5;
}

.hc-next-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 12px;
    padding-top: 20px;
    border-top: 1px solid #e5e7eb;
}

    .hc-next-footer p {
        font-size: .85rem;
        color: #374151;
        margin: 0;
    }

    .hc-next-footer a:not(.hc-next-enquiry-btn):not(.sp-btn) {
        color: #018771;
        font-weight: 600;
    }

/* ── Responsive overrides ── */
@media (max-width: 900px) {
    .hc-contact-strip-grid {
        grid-template-columns: 1fr;
    }

    .hc-contact-strip {
        padding: 20px;
    }
}

@media (max-width: 768px) {
    .hc-next-steps-grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .hc-section-intro {
        flex-direction: column;
        align-items: flex-start;
        padding: 18px 20px;
    }

    .hc-next-footer {
        flex-direction: column;
        text-align: center;
    }
}

@media (max-width: 480px) {
    .hc-next-steps-grid {
        grid-template-columns: 1fr;
    }

    .hc-shq-card {
        padding: 24px 20px;
    }
}

/* ── FAQ filter helpers (toggled via classList by FAQ.js applyFilters) ── */
.sp-faq-item--hidden  { display: none !important; }
.sp-faq-group--hidden { display: none !important; }
.sp-faq-search-clear  { display: flex !important; align-items: center; justify-content: center; }